The Role of a Successful Key Account Manager in Commercial Real Estate Brokerage

city buildings at sunset

In commercial real estate brokerage, there are very likely to be some key accounts in your city that need special attention over time and in certain ways.  In the bigger brokerages, it is common to have key account managers to assist in the client engagement process.  Experience and market coverage supports the process.  (NB –…

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The Real Benefits of a Tenant Retention Plan in Commercial and Retail Property Management

escalator in a shopping center

A tenant retention program in commercial and retail property management is a valuable leasing and asset management service.  From such a program, you can drive more leasing fees, and keep a client relatively happy with their investment opportunities and property performance over time. The retention strategy ensures that all preferred tenants in occupancy are encouraged…

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6 Fantastic Brokerage Benefits of Commercial Property Management

city buildings on river

When you analyse commercial real estate brokerage as an industry, you will soon see the multi layered benefits in sales and leasing of a professionally skilled commercial and retail property management team. What is the focus here?  A well-serviced property management portfolio will be a stable source of brokerage clients, income, and property listings.  That…

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Commercial Real Estate Management Crisis Management Strategies

city view for commercial property management

When you manage a commercial or retail property of any size, there are things that can go wrong in the building or across the property.  Those things can then disrupt occupancy, safety, and investment performance.  You need a comprehensive crisis control plan to keep those events under direction.  Forward planning is a good idea to…

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How to Manage a Shopping Center for Improved Results

shopping center mall escalator

Most shopping centres have challenges in some form or another.  When you look at all the issues of the typical retail property, there are things to watch and shape over time.  Control is important; the focus of the Shopping Centre Manager is or should be part of that.  The Landlord owner of the property is…

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Commercial Property Management Handover Checklist Format

property management handover checklist

When you are to take over a new building to manage, be it office, retail, or industrial, there are many things to look at and control IMMEDIATELY.  It is easy for errors to occur and omissions to be made as the property facts are gathered. People will not tell you everything and or overlook key…

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Innovation Health Factors in Commercial Property Management

city buildings on river

Creative control is an essential part of commercial and retail property management.  Basically, elements of innovation are part of that day to day property management process as you strive to attract and serve high level clients with your tenant and asset performance services. Think about what you are doing now with your clients and consider…

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The Secrets to Creating New Commercial Property Managements

Hong Kong harbour and high rise properties.

There are some special people in your town or city that you can tap into when it comes to looking for and finding new Clients and Commercial Property Management appointments.  A professional property management service is something that is both very marketable and highly desirable in a brokerage business.  NB – you can get plenty…

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Fee Structures for Commercial Property Management

high rise commercial office buildings on skyline

So, a client asks you to manage their commercial property.  What do you do at that point?  How much should you charge for your services?  So many agents and brokers make mistakes in setting property management fees.  They adopt some formula of a percentage fee taken from the passing income for the property.  What then happens…

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How to Create a Commercial Property Management Listing Kit

city view for commercial property management

If you specialise in commercial or retail property management then you should have a listing kit with you to use at any time with clients and prospects.  Some of the kit can be in hard copy and the balance of the kit should be in the ‘cloud’ for ‘drawing down’ when you are talking to…

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Ways of Looking for Commercial Property Management Answers

city buildings on river

Landlords of investment property always need some degree of help when it comes to commercial property management and leasing.  Look for those landlords and then centre on their problems.  Provide solutions that are clear, specific, and specialized.  It is hard for a client or prospect to ignore relevant recommendations on a property matter.  Go ‘deep’…

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How to Enrich Your Commercial Property Management Fees

commercial property management chart

The strategy behind growing commercial property management fees will always be something separate and different to the commissions and the fees that you can get from sales and leasing activity.  Any real estate brokerage business plan and team structure should consider the different fee types and the unique strategies required to grow those channels of…

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The Benefits of a High Quality Commercial Property Management Team

city buildings at sunrise

A high-quality property management team is a good thing to have in any commercial real estate brokerage.  In referring to a team of ‘high-quality’, I mean people with the appropriate management skills and knowledge for the location, the clients, and the property types. Good property managers are hard to find and the best ones are…

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Attaining True Independence in Commercial Property Management

Plumbing and taps in commercial property management

There is a certain ‘attainable mass’ of properties in commercial or retail property management that will seem to create its ongoing portfolio growth momentum.  Getting up to and beyond that point is the focus for many brokerages.  (NB – you can get plenty of commercial property management tips in our Snapshot program right here –…

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A Users Guide to Better Clients in Commercial Property Management

city buildings on river

Who are your important clients in your property management portfolio?  They are the clients that own the better buildings, several buildings locally, and or pay the larger fees for management services.  Know how many of these people that you now service and understand their investment focus.  (NB – you can get plenty of commercial property…

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The Advantage of Using Stories to Win Commercial Property Managements

Hong Kong harbour and high rise properties.

When you work with many different property clients in commercial and or retail property management, the information and the strategies that you share about other properties and situations locally can be of great value to winning the listing or closing on a transaction.  (NB – you can get plenty of property management ideas in our…

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Why a Commercial Property Management System is a Valuable Resource

city buildings at sunrise

In managing a commercial or retail property, there are many things to monitor from the perspective of maintenance, lease management, cash-flow, and rent control. The best way to control things will be through some dedicated software program; there are several good programs available for review and consideration, but they all have differences and costs.  …

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Commercial Property Management – How to Control Environmental Factors in your Property Portfolio

city buildings on harbour.

Your property management portfolio and the individual properties under management will be impacted by environmental issues through the year.  Some of those properties will be impacted more than others; that can lead to loss of rent, failure of tenant businesses, and a landlord suffering some investment pressure.  That is where professional property management controls come…

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