Why a Commercial Property Management System is a Valuable Resource

city buildings at sunrise

In managing a commercial or retail property, there are many things to monitor from the perspective of maintenance, lease management, cash-flow, and rent control. The best way to control things will be through some dedicated software program; there are several good programs available for review and consideration, but they all have differences and costs.  …

Continue Reading →

Commercial Property Management – How to Control Environmental Factors in your Property Portfolio

city buildings on harbour.

Your property management portfolio and the individual properties under management will be impacted by environmental issues through the year.  Some of those properties will be impacted more than others; that can lead to loss of rent, failure of tenant businesses, and a landlord suffering some investment pressure.  That is where professional property management controls come…

Continue Reading →

Commercial Property Management – How to Ask the Right Questions in a Handover

City buildings on river

When you are taking on a new retail, office, or industrial property for management, make sure you have a good set of deliberate questions to work through and help you identify the performance issues within the property.  Get to the bottom of the issues relating to income, tenancy mix, maintenance, risk, documentation, and occupancy.  Where…

Continue Reading →

Chart – Asset Planning for Shopping Centers

Retail Asset Plan

Over the years I have seen many different challenges with Shopping Centers of all types in diverse cities and towns.  Recently I was in Dubai, sharing that information and speaking at a conference on tenant mix and tenant retention strategies.  (NB – you can get plenty of Retail Shopping Center ideas in our Snapshot program…

Continue Reading →

A New Perspective on Winning More Commercial Property Managements

city view for commercial property management

It is a fact that the property managements in your commercial brokerage can bring real value to the business overall.  You can serve the clients in several different ways, control the listing stock, and optimize your commissions from any transactions created.  (NB – you can get plenty of property management tips in our Snapshot program…

Continue Reading →

Why Tenant Service Managers are Valuable in Shopping Center Management

Retail shopping mall and escalators

In commercial property management, tenant communication is critical on an array of things.  Every day there will be issues in and around the managed property that will impact occupancy and or building use.  The greater the number of buildings that you manage, the more complex the problem.  (NB – you can get plenty of shopping…

Continue Reading →

How to Improve Your Commercial Property Management Services

Hong Kong Harbour at sunset

The whole concept of commercial and retail property management today is very specialised. If you are to win and retain new business, special strategies are needed with rents, tenants, leases, and vacancies. Commercial Property Management training by John Highman MP3 File

Continue Reading →

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

Improving Shopping Center Performance by Retail Tenant Mix Repackaging

mall in a shopping center

Some retail shopping centres need refreshing and repackaging from time to time. That strategy and approach helps when it comes to sustaining customer interest and attracting ongoing retail sales. (NB – you can get more retail shopping center tenant mix ideas in our free ‘Snapshot’ course right here)   The approach to shopping center repackaging…

Continue Reading →

Operations Manual Template for Shopping Centers

mall escalator

When you lease or manage a retail investment property or shopping center, the creation and use of an operations manual will be very helpful from both a tenant and customer perspective. The standard events in the property can be set for ongoing reference and control.  The use of a manual of this type is also…

Continue Reading →

Foolproof Strategies to Improve Shopping Center Performance

shopping mall and modern shops

Managing and leasing a retail shopping centre is not a natural process.  The right skills and knowledge are required, and particularly so to create the right investment results for clients. There are many things of a retail nature to understand and address over time. (NB – you can get our retail shopping center tips and…

Continue Reading →

Effective Ways of Finding Customers for Retail Shopping Centers

retail shopping mall

In most retail Shopping Centers today, the competition is fierce between retailers and with the other retail properties.  Property owners and tenants alike are chasing the retail customer. (NB – you can get our free commercial real estate training right here) Ultimately the sales opportunities for retail tenants and traders must be lifted and maintained…

Continue Reading →

An Inside Guide to Shopping Center Management and Leasing

mall escalator

Retail Shopping Center Management and Leasing is potentially a lucrative part of the real estate business.  In saying that, the right people with the specialized expertise are required in the management and leasing team to produce the retail results. (NB – you can get our shopping center leasing and management tips here)   Those property…

Continue Reading →

Strategies to Develop Retail Leasing Opportunities in Shopping Centers

shopping center escalator

When you have a vacancy to fill in a retail shopping centre, you do need some effective and direct leasing strategies to pull in the right tenant enquiries in a timely way.  It is not sufficient to just put an advert on the internet as part of a ‘hope and wait’ process. (NB – you…

Continue Reading →

A Complete Guide to Shopping Center Operations

shopping center escalator

The daily operations and management of a Shopping Center is a complex process. In this audio program, John Highman talks about the important systems and strategies to control as part of Shopping Center Operations. Learn about the strategies of a team and the roles that they play in the management and running of a retail…

Continue Reading →

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

A Comprehensive Guide to Retail Shopping Center Operations

shopping center mall escalator

The operations behind a retail shopping center are a bit like that of a large cruise ship or liner with thousands of people on board as they move in and around the zones of the vessel.  People want to feel comfortable and safe as they enjoy the ‘journey’. (NB – you can get our Retail…

Continue Reading →

Page 1 of 12