The Right Ways to Manage Commercial Properties

Retail shopping mall and escalators

The best way to manage a commercial and retail property is from a base of facts and knowledge.  Look for issues and facts as part of the property takeover strategy.  You simply must understand all the elements of the property and the location at the earliest stages of asset take-up.  (NB – You can get…

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How to Develop Your Own Presentation Style in Commercial Property Management

city buildings on river

In commercial property management, you should develop your professional presentation package to help you win new business with clients and prospect.  That package is to be relevant to your specialised services, and your capabilities.  It should be remembered that property management and the processes behind it are very different to that of sales and leasing;…

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The Role of a Successful Key Account Manager in Commercial Real Estate Brokerage

city buildings at sunset

In commercial real estate brokerage, there are very likely to be some key accounts in your city that need special attention over time and in certain ways.  In the bigger brokerages, it is common to have key account managers to assist in the client engagement process.  Experience and market coverage supports the process.  (NB –…

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Cheat Sheet for Finding More Commercial and Retail Tenants – Brokerage Leasing Chart

commercial real estate tenant attraction chart by John Highman

Here is a confession.  I love leasing in quality buildings. A good leasing transaction can lead to more leasing, a sales opportunity, or a property management.  Landlords love professional leasing help with their investments.  That’s a fact. (NB – you can get more commercial and retail leasing ideas and tenant contact systems in Snapshot right…

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8 Things Commercial Real Estate Leasing Brokers Must Know

city buildings on Hong Kong harbour

In commercial real estate leasing, you can drive some valuable commission and listing opportunities your way if you specialize in a location and a property type.  Leasing requires a good working knowledge at a personal level of rents, vacancies, and leases.  Across all those factors, you must also know a good number of tenants and…

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The Real Benefits of a Tenant Retention Plan in Commercial and Retail Property Management

escalator in a shopping center

A tenant retention program in commercial and retail property management is a valuable leasing and asset management service.  From such a program, you can drive more leasing fees, and keep a client relatively happy with their investment opportunities and property performance over time. The retention strategy ensures that all preferred tenants in occupancy are encouraged…

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6 Fantastic Brokerage Benefits of Commercial Property Management

city buildings on river

When you analyse commercial real estate brokerage as an industry, you will soon see the multi layered benefits in sales and leasing of a professionally skilled commercial and retail property management team. What is the focus here?  A well-serviced property management portfolio will be a stable source of brokerage clients, income, and property listings.  That…

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17 Essential Ways to Assess Shopping Center Performance

Retail shopping mall and escalators

There are some key factors to watch and assess in shopping centre performance.  Some of them are linked.  There are also some stakeholders to the shopping centre performance process.  A good shopping centre manager knows what to look for and shape over time when it comes to asset performance and the people involved. (NB –…

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Tenant Targets in Retail Shopping Center Leasing

shopping center leasing chart

The retail part of the investment property market is quite special given the types of landlord clients and the tenants you must work with and help.  I have said many times before, that ‘retail’ is unique as a property type, given the occupancy factors that influence leasing decisions in shopping centres and stand alone ‘shops’.…

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Commercial Real Estate Management Crisis Management Strategies

city view for commercial property management

When you manage a commercial or retail property of any size, there are things that can go wrong in the building or across the property.  Those things can then disrupt occupancy, safety, and investment performance.  You need a comprehensive crisis control plan to keep those events under direction.  Forward planning is a good idea to…

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How to Manage a Shopping Center for Improved Results

shopping center mall escalator

Most shopping centres have challenges in some form or another.  When you look at all the issues of the typical retail property, there are things to watch and shape over time.  Control is important; the focus of the Shopping Centre Manager is or should be part of that.  The Landlord owner of the property is…

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Commercial Property Management Handover Checklist Format

property management handover checklist

When you are to take over a new building to manage, be it office, retail, or industrial, there are many things to look at and control IMMEDIATELY.  It is easy for errors to occur and omissions to be made as the property facts are gathered. People will not tell you everything and or overlook key…

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Innovation Health Factors in Commercial Property Management

city buildings on river

Creative control is an essential part of commercial and retail property management.  Basically, elements of innovation are part of that day to day property management process as you strive to attract and serve high level clients with your tenant and asset performance services. Think about what you are doing now with your clients and consider…

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The Secrets to Creating New Commercial Property Managements

Hong Kong harbour and high rise properties.

There are some special people in your town or city that you can tap into when it comes to looking for and finding new Clients and Commercial Property Management appointments.  A professional property management service is something that is both very marketable and highly desirable in a brokerage business.  NB – you can get plenty…

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Action Plan for Leasing Agents

city buildings on river

The leasing process in commercial real estate can always give you plenty of leverage with market share in sales or property management.  The fact of the matter is that there are always landlords and tenants out there with occupancy issues.  Vacancies can be worked on and tenants can be relocated.  Behind both of those issues, …

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Fee Structures for Commercial Property Management

high rise commercial office buildings on skyline

So, a client asks you to manage their commercial property.  What do you do at that point?  How much should you charge for your services?  So many agents and brokers make mistakes in setting property management fees.  They adopt some formula of a percentage fee taken from the passing income for the property.  What then happens…

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Resolving the Opportunities of the Tenant Mix in Shopping Malls

shopping mall and escalators

When it comes to leasing, and managing any shopping centre, take the time to establish and implement a tenancy mix and tenant retention process; it is a wise business strategy to use to boost property and retail performance. (NB – you can get plenty of tenant mix tips for retail shopping malls in our Snapshot…

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How to Create a Commercial Property Management Listing Kit

city view for commercial property management

If you specialise in commercial or retail property management then you should have a listing kit with you to use at any time with clients and prospects.  Some of the kit can be in hard copy and the balance of the kit should be in the ‘cloud’ for ‘drawing down’ when you are talking to…

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