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Charting Success: Essential Steps for Creating a Sales Plan in Commercial Real Estate

When delving into the competitive world of commercial real estate, having a robust sales plan as an agent is non-negotiable. But how do you go about crafting a roadmap to success? In this guide, we’ll lead you through the crucial components of developing an effective sales strategy that resonates with both your business goals and the ever-evolving property market landscape.

Understanding the Commercial Real Estate Market

Before putting pen to paper, it’s vital to grasp the intricacies of the commercial real estate market. This field’s dynamic nature requires a comprehensive understanding to navigate successfully.

Market Research and Analysis – The Steps

What is happening in your real estate market and the special precincts that can give you income opportunities as an agent? Consider these questions:

  • Identify Trends: Monitor emerging properties, zoning changes, or new infrastructure projects that could impact the market.
  • Competitive Analysis: Analyse your competitors. What are they excelling at? Where are their gaps?
  • Target Audience: Clearly define who your potential clients are. Understanding their needs and preferences is key.

By anchoring your sales plan in solid market research, you increase the likelihood of anticipating shifts and making informed decisions. Then, as an agent, you have something you can work with and improve.

business people walking together

Establishing Clear Goals: The Steps

A roadmap is only as good as the destination it leads to. Setting clear, attainable goals is fundamental.

SMART Goals in Commercial Real Estate

Thinking about your real estate market today, you have sales and leasing activity in different locations that have potential for you with clients, transactions, and commissions. So think about these things:

  • Specific: Are your goals clear and specific? Think about commissions, listings, and clients.
  • Measurable: Can you track progress and measure the outcome? Are things changing in a positive way for you? Track the numbers.
  • Achievable: Are the goals realistic and attainable? Make sure your numbers are achievable but stretched to make you work harder.
  • Relevant: Do they align with broader business objectives? Match yourself to the market if the alignment is not there. Everything you can do is customisable.
  • Time-bound: Do they have a clear deadline? Think about where you want to be in the next 12 months and 24 months. Put yourself into the market and the growth that you are looking for.

“Setting goals is the first step in turning the invisible into the visible.” – Tony Robbins.

Applying the SMART criteria ensures your goals provide clear focus and motivation.

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Crafting the Ideal Sales Strategy

Once you’ve set your goals, the next step is devising a strategy for achieving them.

1: Lead Generation

Who do you know in your property market? Be specific and think about how you can improve those relationship numbers.

  • Utilize Multiple Channels: Diversify your real estate lead sources, including digital marketing, direct mail, and networking events.
  • Leverage Technology: Implement CRM Systems to track and manage client interactions efficiently.
  • Content Marketing: Educate and engage your audience with valuable content that builds trust and positions you as an industry expert.

2: Client Relationship Management

Building and nurturing client relationships can make or break a sales plan. Think about these things:

  • Personalisation: Tailor your approach to meet each client’s unique needs.
  • Follow-ups: Ensure consistent and meaningful follow-ups to maintain and strengthen relationships.
  • Feedback Loops: Regularly gather client feedback to refine your services.

3: Execution and Adaptability

Having a real estate agent plan is one thing; executing it effectively is another. Prepare to adjust as you go. Put yourself into your real estate plan and your market.

Ask yourself questions about what you see in your allocated territory, how things are changing, and how you can contribute even more.

4: Monitoring Performance

The real estate market is all around you, and there are plenty of property people to get to know and property situations you can work on. Try focusing on these situations, numbers, and opportunities:

  • KPIs: Identify key performance indicators (KPIs) to measure success.
  • Regular Reviews: Schedule regular reviews of your sales strategy to assess progress.
  • Adjustments: Be prepared to pivot your strategy based on performance data and changing market conditions.

The key to a successful sales plan lies in its flexibility and your willingness to adapt. It is all about what you think, what you do, and how you adjust. Expect that the property market will change around you.

5: Evaluate and Reflect

Take a moment to evaluate your strategy at the end of your specified tracking period (monthly or annually).

  • Analyse Results: Did you meet your goals? What worked and what didn’t?
  • Document Lessons Learned: Use these insights to inform future sales plans
  • Celebrate Success: Recognise and celebrate the achievements made to motivate your team for future challenges.
real estate agents talking together outside property

Agent Sales Plan: The Conclusion

Creating a sales plan in commercial real estate involves a blend of market understanding, precise goal setting, strategic planning, execution, and evaluation. Remember, the best plans are not set in stone; they evolve with the market and your business climate.

By following these essential steps above, you’ll chart a course for success as an agent and ensure that your commercial real estate ventures are profitable and sustainable.


Those looking to deepen their understanding can explore resources such as the Urban Land Institute for insights into market trends and strategic planning in real estate.

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