The Critical Elements of a Successful Customer Service Model in Retail Shopping Center Performance

ByJohn Highman

Every retail shopping center should have a defined and active customer service program to help shoppers and tenants alike.  Many things happen in a shopping center each day.  The greater the number of tenants in the property, the greater the potential is for customer problems and issues.  You want to make it easier for tenants…

Determining Your Best Target Market as a Retail Property Specialist
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Determining Your Best Target Market as a Retail Property Specialist

ByJohn Highman Updated on

If you work as an agent or broker in retail property today, it is wise to make a few observations and direct choices locally when it comes to the segment of the retail market that you should serve.  As a true ‘specialist’ in the segment, you can then attract more new business. Not every segment…