As part of the day-to-day operations of a shopping centre, the security program and services for the property should be specifically designed to protect the asset, the customers, and the tenants. In saying that, any security program once created should be reviewed regularly to identify any changes to the property, the customer factors, and the…
In a retail shopping centre the concept of a customer service station works well, particularly with the bigger retail properties. When you have plenty of people walking around a retail property looking to purchase goods and services, there can be confusion and special needs evolving with shoppers; those needs should be addressed effectively so that…
The shopping centre performance today is quite special and needs to be respected as such. A small error in the performance plan for the property can result in sales decline and an increase in vacancies. That can then flow through to the investment in many different ways. So what can you do? The requirements of…
If you manage or lease a retail shopping centre you will know all about the pressures and problems that come with rent collection from tenants and with leases. Given the fluctuations in retail sales and customer interest throughout the year, some of your tenants can be ‘financially pressured’ from time to time. It’s a common…
Tenant mix analysis is a critical part of property performance. That is certainly the case in a retail property. The correct tenant decisions will underpin property income, customer sales, and lower the vacancy rate. When you are involved in managing or leasing a shopping center, the tenant mix planning and strategy process will form part…
Positioning a Retail Shopping Center today into a town or city is a very special process. There are many ‘checks and balances’ that need to be considered to ensure that the property is successful for the long term in attracting both customers and tenants. As a specialist retail property agent, it is critical that you…
If you have anything to do with the management and leasing of a shopping centre, you will understand the critical aspects of maintenance and cleaning. Every day there will be pressures applied to the property through tenancy usage and customer visits. The maintenance and cleaning aspects of the property should be well planned for this…
When you lease a retail property and particularly a retail shopping mall or shopping centre, it is critical that you understand and optimise the tenant mix for the property. A good tenant mix will help you with tenant sales, repeat customers to the property and much more. It should be said that a successful retail…
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