As a shopping centre or leasing manager, your role is pivotal in working with different people, tenants, and customer situations. You are the key to allowing for and optimising the uniqueness of the property, its design, and its location. The level of customer interest you can generate and maintain for the property will determine the…
The success of a shopping centre is largely determined by its customer base, tenants, and the landlord’s ability to support, enhance, and grow customer interest in the property. Some landlords don’t do it well, if at all. Inexperienced retail landlords typically collect the rent and do little else to maintain and market the property. A…
A retail shopping centre can be a complex investment property to manage and lease over time. That then requires specialised centre managers and an ownership strategy incorporating changes in market activity and retail focus. Retail shopping today has changed significantly over recent years and will continue to do so. As online shopping tends to shape…
The performance of retail properties and shopping centers is constantly under pressure. This is because there are always plenty of tenants in a retail property, and rental income varies greatly depending on the tenant mix. Tenants may be subjected to business or occupancy pressures. A “game plan” is a good idea for shopping centre managers…
When a retail property, particularly a shopping center, has a vacancy, you really do need to be careful when finding a replacement tenant. Ultimately your tenant choice can impact the market rent for the property, the customers visiting on a regular basis, and the other tenants in the tenant mix. The right tenant chosen to…
Every retail shopping center should have a defined and active customer service program to help shoppers and tenants alike. Many things happen in a shopping center each day. The greater the number of tenants in the property, the greater the potential is for customer problems and issues. You want to make it easier for tenants…
I like working with retail shopping centers in leasing and tenant mix optimization. It is an interesting and vibrant property type. There are so many things that you can do and shape that will have a great impact on the future of a retail property both financially and physically. Some agents focus only on retail…
If retail property is your ‘game’ as a leasing agent, then you will want to specialise because the players that you work with (landlords and tenants) will require real knowledge and experience as part of the services you provide. Why is this so? It is because the retail property segment is unique and a lot…
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