Why You Should Put the Customer at the Centre of Your Commercial Real Estate Career

Every commission that you want to earn in your career as a broker or an agent in the future is currently in someone else’s pocket. On that basis, you need plenty of clients to serve, and those clients need to trust you as the expert for the location.  You will also need plenty of prospects…

real estate team talking together in office foyer

Planning the Strategy of Client Contact and Prospecting New Business

In commercial real estate brokerage, and as an agent or broker, you need to get in front of plenty of people as part of an ongoing contact and prospecting model. Connecting with the right people is part of the equation, so there are choices to be made with that. However, relevance is also something that…

city buildings on river

Seven Ways of Attracting Clients and Providing Top Commercial Brokerage Service

It takes time to build customer value and loyalty in any industry.  Customers and clients are at the centre of most if not all property activity; given that rule, you want prospects and customers to remember you at the right time as they consider property choices and change.  How well do you know your clients…

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A Users Guide to Better Clients in Commercial Property Management

Who are your important clients in your property management portfolio?  They are the clients that own the better buildings, several buildings locally, and or pay the larger fees for management services.  Know how many of these people that you now service and understand their investment focus.  When you know who the local property people are,…

client report for commercial real estate brokers

The Importance of Attracting Quality Business in Commercial Real Estate Brokerage

As I talk with many different commercial agents and brokers around the world.  I see the age-old problem of daily diversions and distractions. Recently I was in Hong Kong running a workshop on Commercial Leasing.  It’s interesting to note that the property industry is not that much different country by country.  Sure, the market indicators…

Commercial Real Estate Brokerage – A Simple 6 Step Formula for VIP Client Engagement

In commercial real estate brokerage the VIP customers that you find and nurture over time will likely be your best customers.  They will be the sources of referrals and repeat business across sales, leasing, and property management. There is a well-known business formula that has been quite popular over the years called the ‘Pareto Principle’.  …

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