Shopping Centre Management Skills Resources by John Highman
In commercial property management, if the individual manager you employ is struggling in knowledge, performance, and or client service, you will soon have a portfolio problem of one type or another. You can lose business and fees. Usually the affected client will soon become unhappy, timeliness will be lacking, errors will be made, and eventually,…
A tenant retention program in commercial and retail property management is a valuable leasing and asset management service. From such a program, you can drive more leasing fees, and keep a client relatively happy with their investment opportunities and property performance over time. The retention strategy ensures that all preferred tenants in occupancy are encouraged…
Most shopping centres have challenges in some form or another. When you look at all the issues of the typical retail property, there are things to watch and shape over time. Control is important; the focus of the Shopping Centre Manager is or should be part of that. The Landlord owner of the property is…
When you are to take over a new building to manage, be it office, retail, or industrial, there are many things to look at and control IMMEDIATELY. It is easy for errors to occur and omissions to be made as the property facts are gathered. People will not tell you everything and or overlook key…
When it comes to leasing, and managing any shopping centre, take the time to establish and implement a tenancy mix and tenant retention process. It is a wise business strategy to use to boost property and retail performance. In focusing on the tenant mix, you can improve the financial performance of the property and reduce…
Landlords of investment property always need some degree of help when it comes to commercial property management and leasing. Look for those landlords and then centre on their problems. Provide solutions that are clear, specific, and specialized. It is hard for a client or prospect to ignore relevant recommendations on a property matter. Go ‘deep’…
The strategy behind growing commercial property management fees will always be separate from the commissions and fees you can get from sales and leasing activity. Any real estate brokerage business plan and team structure should consider the different fee types and the unique strategies required to grow those income channels separately. In defining the difference…
There is a certain ‘attainable mass’ of properties in commercial or retail property management that will seem to create its ongoing portfolio growth momentum. Getting up to and beyond that point is the focus for many brokerages. Typically, and for a few years at the start of a brokerage, the conversions of new properties to…
Who are your important clients in your property management portfolio? They are the clients that own the better buildings, several buildings locally, and or pay the larger fees for management services. Know how many of these people that you now service and understand their investment focus. When you know who the local property people are,…
When you work with many different property clients in commercial and or retail property management, the information and the strategies that you share about other properties and situations locally can be of great value to winning the listing or closing on a transaction. Why is that a good idea? Stories give a client comfort when…
End of content
End of content
